Privacy Policy

Olsero Expedition Trekking & Safaris ("Olsero Expedition," "we," "us") operates olseroexpedition.co.tz. This policy explains what information we collect through this website, how we use it, and the choices available to you. We keep this simple and limited to what we actually do — this site does not run a booking or payment system, and its purpose is to inform travelers and route enquiries to our team.

We collect information in two ways:

• Information you provide directly — when you submit an enquiry, the "Plan My Trip" form, or a newsletter signup, we collect what you enter: typically your name, email address, phone number, country of residence, trip preferences, and any message.
• Automatically collected information — standard, anonymized hosting and analytics data (e.g. pages visited, approximate location, device/browser type) used only to understand site usage. See Cookies & Tracking Technologies below.

Submissions are forwarded by email to our team at info@olseroexpedition.co.tz so we can respond to your enquiry or trip request, typically within 24 hours. Newsletter signups are used only to send occasional travel tips and updates about Olsero Expedition. We do not use your information for automated decision-making or profiling, and we do not sell, rent, or share it with third parties for marketing purposes.

This site does not use advertising or third-party marketing/tracking cookies. It uses only essential cookies required for the site to function, and standard, anonymized hosting analytics to understand overall traffic patterns (e.g. which pages are popular). We do not use this data to build individual advertising profiles, and it is not sold or shared with ad networks.

We share submitted information only where necessary to operate this site and respond to you: with our email provider to deliver your enquiry to our team, and with hosting/analytics providers strictly to run and measure the site. We do not sell or rent your information to any third party.

We keep enquiry and newsletter submissions for as long as reasonably needed to respond to you and maintain our own business records, after which they are deleted or anonymized. You can request earlier deletion at any time — see Your Rights & Choices.

Wherever you are writing to us from, you may ask us at any time to:

• Access the information we hold about you;
• Correct inaccurate information;
• Delete your information;
• Unsubscribe from newsletter emails (a link is included in every email we send).

To exercise any of these, contact info@olseroexpedition.co.tz and we will action your request.

This website is intended for adults planning travel and is not directed at children. We do not knowingly collect information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

This site links to third-party platforms we don't control — including WhatsApp, TripAdvisor, Facebook, and Instagram. Their own privacy policies govern any information you provide directly to them.

We take reasonable technical and organizational measures to protect information submitted through this site. No method of transmission or storage is 100% secure, but we work to keep the information we hold safe and access to it limited to our team.

We may update this policy from time to time to reflect changes to the site or our practices. The "Effective Date" above reflects the latest revision; continued use of the site after a change constitutes acceptance of the updated policy.

Questions about this policy, or requests regarding your information, can be sent to:

Olsero Expedition Trekking & Safaris
P.O.Box 352 Arusha, Tanzania
info@olseroexpedition.co.tz · +255 754 476 903